SHIPPING

We ship using Hermes as standard (UK)

  • 48h Delivery (Mon-Fri) - Hermes trackable + 2 hour time slot : £2.99 per order

  • European Delivery 3-7 days - Hermes trackable: £10.00 per order

We offer free shipping on orders over £30 within the U.K, and for orders over £70.00 in Europe. 

We currently ship to: Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain.

Orders must be placed before 3pm Mon-Fri to be eligible for delivery within 48 hours (U.K). Please download the My Hermes app to track your order. Next day delivery cannot be guaranteed on the weekend.

If you do not receive your order within this time frame please contact us here.

We use second hand bubble wrap. 

WHERE ELSE ARE YOU STOCKED?

Our stockist list can be found HERE.

RETURNS

We're sure you'll be completely delighted with your order. However, if for any reason you're not, we are happy to offer an exchange or replacement as long as you return it to us within 28 working days. We reserve the right to refuse an exchange or refund if items are heavily used. Please contact here to arrange a return. Please do not send products back without contacting us beforehand. 

WHAT IF THE ITEM IS DAMAGED?

If your product arrives broken or damaged please return within 28 days of purchase, then you can return the item under our normal return procedure for exchange or refund.

CAN I RETURN AN ITEM I RECEIVED AS A GIFT?

An item that was received as a gift can be returned for an exchange. Refunds can only be made to the original credit or debit card on which the gift was purchased.

CAN I CANCEL AN ONLINE ORDER?

You have the legal right to cancel your order within 14 working days from receipt. Just send us a notice of cancellation by email and return the items to us in their original, unopened and unused condition. 

You can get in touch with us here via email